1. Introduction
Tag4Discount is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media rewards platform and related services.
By using Tag4Discount, you consent to the data practices described in this policy. If you do not agree with the practices described in this Privacy Policy, please do not use our services.
2. Information We Collect
Personal Information You Provide
- Account Information: Name, email address, phone number, business name and details
- Social Media Connections: Instagram and Facebook account linking permissions
- Communication Data: Messages, support requests, and feedback when you contact us
- Campaign Data: Information about your marketing campaigns and customer interactions
Information Collected Automatically
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Social Media Analytics: Engagement metrics, story mentions, and customer interactions
- Cookies and Tracking: Session data, preferences, and website performance metrics
3. How We Use Your Information
Service Delivery
- Provide and maintain our social media rewards platform
- Process customer rewards and discount campaigns
- Generate analytics and performance insights
- Provide customer support and technical assistance
Communication
Important: Email Communication Consent
By providing your email address or contacting us through our platform, you explicitly consent to receive communications from Tag4Discount. This includes service-related emails, support responses, product updates, and promotional materials. You can opt-out of marketing communications at any time, but service-related communications are necessary for platform operation.
4. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information to third parties for their commercial purposes. We may share your information only in the following circumstances:
When We May Share Information:
- With Your Consent: When you explicitly authorize us to share specific information
- Service Providers: Trusted third parties who help us operate our platform
- Legal Requirements: When required by law, court order, or government regulation
- Business Protection: To protect our rights, property, safety, or that of our users
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for all data transmission
Access Control
Restricted access to authorized personnel only
Monitoring
Regular security audits and system monitoring
6. Your Privacy Rights
You have several rights regarding your personal information:
Access and Review
Request access to your personal data we hold
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal data
Portability
Request a copy of your data in portable format
To exercise these rights, please contact us at contact@tag4discount.com. We will respond to your request within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
Note: Disabling certain cookies may limit the functionality of our platform.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information during such transfers, in accordance with applicable data protection laws.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Typical Retention Periods:
- Account data: Until account deletion plus 30 days
- Support communications: 3 years
- Analytics data: 26 months
- Legal compliance records: As required by law
10. Children's Privacy
Tag4Discount is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Effective Date" at the top of this policy
- Sending you an email notification for significant changes
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Response Time
We respond to all privacy inquiries within 48 hours